Privacy Policy

This privacy policy (“Policy”) for Roseate Inc. (“Roseate”) explains what information we collect when you use this website and related services.  The information collected is to give you the best possible experience.  For purposes of this Policy, “Personal Information” means information that identifies or relates to you or is reasonably capable of being associated or linked with you.  By using the website or our services or interacting with us offline, you agree to our Conditions as well as our collection, use, and disclosure practices and other practices described in this Policy.  Generally, we may use Personal Information to test, improve, promote, and personalize the website services, to market products, and fight spam and other forms of abuse, or we may aggregate non-identifying information about how people use our service so we can improve. Roseate wants you to periodically review this Policy as it may change without notice. If you have questions or concerns then please contact us directly through our contacts link.

Some Personal Information you may affirmatively supply includes postal mail, email, live chat, SMS/MMS/text, phone, social media platforms, and others.  Other information collected happens automatically through cookies, web beacons (including pixels and tags), web server logs, and other means and is based on actions you take using the site, including what pages you access and your interactions with the features of the site. As is true of most websites, the collected information may include internet protocol address, browser type, internet service provider, referring and exit pages, the files viewed on the site, operating system, date time/stamp, clickstream data, and reasonably related information.

What information do we collect?

Like all e-commerce retailers, Roseate collects Personal Information to provide good service in our transactions and to market our products. We collect your name, email address, postal address, phone number, mobile carrier if you participate in messaging, and other similar contact information.  We also collect passwords for authenticating account access if you chose to establish an account with Roseate. We may also collect demographic data including age, birthdate, gender, and location. We also collect data to process payments and related transactions including customer service.  This information includes payment particulars, credit cards, banking information, security codes, zip code, and expiration information. To serve you better we may also collect your interests, your favorites, wish lists, ring and other size preferences, and other profile data. We may also provide data to fulfill requests you make like e-mail referrals to other contacts you know and provide.  By using a referral function you acknowledge and agree that you have your contact’s consent to use their information. 

In some instances, Roseate may collect identification particulars like an image of your driver’s license or other identification, or social security information in the event you win a promotion and there are tax implications. Roseate may also collect the content of messages, feedback, product reviews, video, photos, and social media content related to products and the customer experience. This information is subject to the terms of this Policy and our Conditions to which you agree when you use the site. In the event you are applying for employment, Roseate may collect information related to the employment application process, resume, transcript, references, writing samples, online profile, immigration, work permit particulars, and other related information.

Some information is collected automatically through the systems Roseate uses to present our website, related communications, and social media. Automatically collected information may include service data about the features you use when you use it, the pages you view, information about the type of device or browser you use, and IP addresses. Such information may be collected through cookies, web logs, web beacons (pixel analysis), device fingerprinting, location-identifying technologies, and other similar online technologies common to modern e-commerce.

Cookies are an automated method by which websites like Roseate collect information and track the use of the site. Cookies are used to optimize the function of the website and your user experience.  When you visit the Roseate’s site our web server sends a cookie to your computer allowing us to recognize your computer and perform certain optimizing functions. By using our site you consent to our cookie settings and agree that you understand our cookie usage and practice as described in this Policy. 

Cookies support functions include storing your shopping cart selections while you continue to shop and navigate different web pages. Cookies collect information, sometimes including IP addresses, to assess how the site is being used so we can improve navigability and deliver better service. Cookies allow us to provide statistics on how our site is used, and determine the effectiveness of advertising by identifying where you click and from what website you arrived.  Cookies provide feedback to carefully selected third-party partners and overall improve the user experience.  Information shared with carefully chosen third parties may include service information including “like” and “share” buttons. Some of the customized browsing experiences that cookies facilitate may involve recognizing you as a visitor to our site or the sites of carefully selected third parties. This allows us to inform you of our products and services that may be of interest and may link to social media networks such as Facebook/Meta or provide advertising agencies with information about your visit so they can produce advertisements for Roseate that may be of interest to you. 

Should you wish to manage cookies on Roseate’s site, you may change your browser settings.  For information about managing cookies please refer to http://www.allaboutcookies.org/.  Please be notified that disabling, deleting, or blocking cookies in your browser may affect your ability to use the website. 

In some situations, Roseate may acquire Personal Information about you from other sources to help us market or understand our customers better.  This can include third-party websites (such as websites that serve our advertisements), marketing and advertising companies, social networks, public sources of information, or partners in co-branded ventures or cooperative retail activities. When you use our site or third-party sites that participate in our advertising network, these third parties may collect information about your online activities (such as the pages or advertisements you view and the actions you take on websites). We may use this Personal Information to provide you with advertising about products or services tailored to your interests or to take action with it to prevent illegal activities like suspected fraud to protect your rights, privacy, or safety, or to comply with applicable laws. To learn how to opt out of this ad network interest-based advertising please see http://www.allaboutcookies.org/.  

We also use third-party analytics services on our site and other online channels, such as those of Google Analytics, Adobe Experience Cloud, and Sizmek, which use cookies and similar technologies to collect data to evaluate the use of, navigation and interaction with our site and other online channels. To learn more about these analytics services and how to opt-out (if the service offers the opportunity to do so), please visit the relevant websites listed here:

To the extent required by applicable law, we will obtain your consent before using your information for interest-based advertising.  To the extent permitted by applicable law, we retain Personal Information for as long as needed (1) to fulfill the purposes for which it was collected following the terms of our Privacy Policy, including providing services, satisfying legal requirements, accounting or reporting requirements, establishing or defending legal claims, or for fraud prevention (2) to take into account applicable statute of limitation periods and comply with mandatory applicable laws. As described below, to the extent provided by the law of your jurisdiction, you may request that we delete your information or restrict the processing of such information by contacting us using our contacts link. 

What information is shared? 

We may share your Personal Information to facilitate requests on your behalf, or with our affiliates, business partners, and vendors, and with service providers in connection with their work on our behalf but only to the extent that Personal Information is useful to perform their professional function and limited to their work for us.  If Roseate is involved with a special event or promotion we may share your Personal Information with our partners conducting the event. Consistent with our Conditions, Roseate may also provide your information if (1) required by lawful authority or legal process, (2) to law enforcement or other government officials, or (3) when we believe disclosure is appropriate to prevent physical harm, for fraud protection and risk or loss reduction or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer (or contemplate the sale or transfer of) all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation). If you provide feedback, testimonials, reviews, guidance, advice, or any other kind of input, then Roseate may use that information and associated content consistent with our Conditions.  We may also share aggregated information that does not identify you, or that has been de-identified.  Roseate will not knowingly collect or share the information of children. Children under 13 are not permitted to use our services.  Roseate’s online service may link to third parties, their websites, platforms, and services that are outside our control and not covered by this Policy. We encourage you to review the privacy policies of those websites and services to know your rights. 

Know your rights. 

Roseate respects your privacy and welcomes you to update, supplement, and remove certain account information that you may voluntarily submit to us through our website, accounts, social media, and related services.  To the extent provided by the law of your jurisdiction, you may also request access to the personal information we maintain about you or request that we correct, update, amend, or delete your information, or that we restrict the processing of your information. Subject to applicable law, you have the right to receive, in a structured, commonly used and machine-readable format, the personal information that you have provided to us about you, with your consent or based on a contract to which you are a party. You have the right to have this information transmitted to another company, where it is technically feasible. Where provided by law, you may also withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal. Please contact us at concierge@roseatejewelry.com.

To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to your information or complying with your request. To the extent permitted by applicable law, we may also charge a reasonable fee to comply with your request if we find it to be manifestly unfounded or excessive, or in case of an access request, to provide you with additional copies of the personal information we maintain about you. We also may retain information necessary to comply with legal obligations or as required to resolve disputes and enforce agreements.